We are constantly in search of dynamic and versatile individuals to join our team behind Singapore’s leading medical supplies. If you fit the criteria, we invite you to join us.  Email us at careers@yms.com.sg if you are interested to be a part of our family!

• Competitive remuneration packages
• Staff discount purchase on medical items & devices
•  5 days work week unless stated
• Outpatient Medical coverage
• Dental coverage
• Group hospitalization & surgical insurance coverage
• Long service awards
• Employee Referral Award
• New born gift voucher
• Many more…

Pharmex Healthcare Customer Service Advisor

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Salary

Up to $2,800 monthly

Job Description

• Sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Manage existing accounts
• Develop new business opportunities within the designated area
• Achieve assigned sales target
• Identify prospects, develop market segments, generate leads and promote our product offering
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors

Requirements

• Diploma or ‘A’ levels
• Basic knowledge in medical products is an added advantage
• 2 years sales experience preferred
• Class 3 License with own mode of transport required
• Meticulous and able to work independently in a fast pace environment
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills

Salary

Up to $3,800 monthly
(Excluding commission, fuel card, parking allowances & mobile)

Job Description

• Conduct telesales activities professionally
• Respond to customer queries and facilitate resolution of problems while anticipating customers’ needs
• Responsible for the accuracy of sales quotation & sales order for delivery
• Work closely with Manager to develop and implement sales and service strategies to achieve (or exceed) committed targets in the relevant products, through telesales calls

Requirements

• Min ‘A’ level or Diploma and above and/or relevant experience
• 2 years of sales experience preferred with basic knowledge in medical products is an added advantage
• Good interpersonal and communication skills
• Team player and a self-motivated individual
• Sales driven, providing excellent customer service and account management over phone
• Commitment to quality, in performing required tasks in a timely manner
• Experience in sales/ telesales/ customer services

Salary

Up to $3,400 monthly
(Excluding commission & mobile)

Job Description

• Prepare & Submit Weekly Inventory Report & Forecast to MD
• Coordinate with forwarder, track orders and ensure timely delivery
• Maintain updated records of purchased product, delivery information and invoices
• Coordinate with warehouse staff to ensure proper storage
• Manage store transfer and stock adjustment effectively upon request
• Other Ad Hoc projects or responsibilities as required.

Requirement

• Minimum Diploma or Degree in any discipline, Supply Chain Management would be an added advantage
• Minimum 2 years’ procurement or logistics experience Service / Order Fulfilment with at least 2 years in a supervisory/managerial level
• Experienced in WMS, SCM and planning skills
• Ability to work in a team
• Good Communication Skills
• Customer focused
• Detail-oriented and adaptable
• Able to cope with a fast-paced and evolving environments
• Able to work independently

Salary

Up to $3,000 monthly

Job Description

• Provide timely delivery to all customers island wide
• Check and ensure loaded goods are of the correct types according to DO or Invoice
• Ensure that goods are delivered in good condition without delay or damage
• Ensure customer sign with their company’s stamp on our DO when receiving our goods
• Ensure cleanliness and maintenance of the vehicle
• Assist in loading and unloading of goods, able to handle heavy loads
• Adhere to the statutory and company’s safety policies, procedures and regulations
• Assisting in ad-hoc jobs assigned (mainly warehousing/packaging)

Requirements

• Possess a valid Class 3 or 4 Driving Licence
• 2 years delivery truck driving experience preferred
• Physically fit to manually carry and load products
• Able to drive Box-up Truck is an added advantage
• Customer focused
• Familiar with Singapore roads

Salary

Up to $2,200 monthly
(Excluding Driver’s & Performance Incentives)

Job Description

• Picking, moving, packing and inventory of goods in the warehouse
• Ability to remember where stocks are located within the warehouse
• Ensure warehouse safety by complying with safety rules in the warehouse
• Other ad-hoc duty as assign by Supervisor

Requirements

• Min 1 year warehouse experience is required
• Forklift License will be an added advantage
• Able to speak and understand basic English, to communicate with customers
• Customer focused
• Ability to work in a team
• Machinery operations (Stacker and forklifts)
• Physically fit

Salary

Up to $1,900 monthly
(Excluding Performance Incentives)

We regret that only shortlisted candidates will be notified.

By submitting your resume to us, you will be deemed to have consented to the collection, use, processing and disclosure of your personal data by Yeap Medical Supplies Pte Ltd for the purpose of assessing your suitability for positions which may be available in Yeap Medical Supplies Pte Ltd.