We are constantly in search of dynamic and versatile individuals to join our team behind Singapore’s leading medical supplies. If you fit the criteria, we invite you to join us.  Email us at careers@yms.com.sg if you are interested to be a part of our family!

• Competitive remuneration packages
• Employee discount
• 14 days annual leave
• 5 days work week unless stated
• Medical and dental coverage
• Group insurance coverage
• Long service awards
• Many more…

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Salary

Up to $2,800 monthly

Job Description

• To interact and provide personalized service to customers’ walk-in/phone-in enquiries or via emails
• Perform Sales and Operational duties
• To Operate POS/NETs/Credit Card machines
• Replenish and Upkeep of products
• Undertake General Housekeeping
• Any other work-related assignments assigned by Store In-Charge

Requirements

• Min GCE ‘N’/’O’ Level
• Retail experience, especially in Healthcare industry would be an added advantage
• Able to work Retail hours, must be able to work on weekends and PH
• Good customer service skills with pleasant personality and a strong sense of responsibility
• Proficient with Microsoft Office Applications will be an advantage
• Ability to converse with English and Mandarin speaking customers will be an added advantage

Salary

Up to $2,600 monthly

Job Description

• Optimise website traffic using SEO and ensure customer experience optimisation
• Implement digital marketing activities across a broad range of digital marketing
  channels (SEO, SEM)
• Plan and execute lead generation campaigns on Google Adwords.
• Identify marketing trends and insights using analytics tools not limited to Google
  Analytics
• Set up conversion, pixel, and event tracking on the website and across various digital
  platforms
• Analyze digital marketing analytics reports and share insights with the team to
  develop optimization plans
• Brainstorm ideas and plan creative objective driven campaigns and content for
  brands
• Support with landing page creation and optimisation.
• Other ad-hoc tasks as assigned.

Requirements

• Minimum Diploma in marketing or related discipline, or equivalent is required.
• At least 2 Years of working experience in the related field is required for this
  position.
• Experience with B2C social media, Google Adwords, email campaigns and SEO/SEM.
• Knowledge of web analytics tools (e.g. Google Analytics)
• Experience with design software (Photoshop/Illustrator) is a bonus

Salary

Up to $3,500 monthly

Job Description

• Sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Manage existing accounts
• Develop new business opportunities within the designated area
• Achieve assigned sales target
• Identify prospects, develop market segments, generate leads and promote our product offering
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors

Requirements

• Diploma or ‘A’ levels
• Basic knowledge in medical products is an added advantage
• 2 years sales experience preferred
• Class 3 License with own mode of transport required
• Meticulous and able to work independently in a fast pace environment
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills

Salary

Up to $3,800 monthly
(Excluding commission, fuel card, parking allowances & mobile)

Job Description

• Conduct telesales activities professionally
• Respond to customer queries and facilitate resolution of problems while anticipating customers’ needs
• Responsible for the accuracy of sales quotation & sales order for delivery
• Work closely with Manager to develop and implement sales and service strategies to achieve (or exceed) committed targets in the relevant products, through telesales calls

Requirements

• Min ‘A’ level or Diploma and above and/or relevant experience
• 2 years of sales experience preferred with basic knowledge in medical products is an added advantage
• Good interpersonal and communication skills
• Team player and a self-motivated individual
• Sales driven, providing excellent customer service and account management over phone
• Commitment to quality, in performing required tasks in a timely manner
• Experience in sales/ telesales/ customer services

Salary

Up to $3,400 monthly
(Excluding commission & mobile)

Job Description

• Picking, moving, packing and inventory of goods in the warehouse
• Ability to remember where stocks are located within the warehouse
• Ensure warehouse safety by complying with safety rules in the warehouse
• Other ad-hoc duty as assign by Supervisor

Requirements

• Min 1 year warehouse experience is required
• Forklift License will be an added advantage
• Able to speak and understand basic English, to communicate with customers
• Customer focused
• Ability to work in a team
• Machinery operations (Stacker and forklifts)
• Physically fit

Salary

Up to $1,900 monthly
(Excluding Performance Incentives)

Job Description

• Provide timely delivery to all customers islandwide
• Check and ensure loaded goods are of the correct types according to DO or Invoice
• Ensure that goods are delivered in good condition without delay or damage
• Ensure customer sign with their company’s stamp on our DO when receiving our goods
• Ensure cleanliness and maintenance of the vehicle
• Assist in loading and unloading of goods, able to handle heavy loads
• Adhere to the statutory and company’s safety policies, procedures and regulations
• Assisting in adhoc jobs assigned (mainly warehousing/packaging) when not scheduled to do deliveries or any other duties assigned from time to time

Requirements

• Possess a valid Class 3 or 4 Driving Licence
• 2 years delivery truck driving experience preferred
• Physically fit to manually carry and load products
• Able to drive Box-up Truck is an added advantage
• Customer focused
• Familiar with Singapore roads

Salary

Up to $2,200 monthly
(Excluding Driver’s & Performance Incentives)

We regret that only shortlisted candidates will be notified.

By submitting your resume to us, you will be deemed to have consented to the collection, use, processing and disclosure of your personal data by Yeap Medical Supplies Pte Ltd for the purpose of assessing your suitability for positions which may be available in Yeap Medical Supplies Pte Ltd.